Privacy Policy

Effective date: November 18, 2025

At Quite Sure, Inc. ("we," "us," "our"), operator of The Find, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data.

By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below. You hereby consent that we will collect, use, and share your information as described in this Privacy Policy.

Remember that your use of The Find's Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

Note on Product Features: This Privacy Policy describes our data collection, use, and sharing practices. For detailed information about specific features and how to use our Services, please refer to our Terms of Use and FAQ. Product features may be updated from time to time; this policy describes our privacy practices regardless of specific feature implementations.

If you have a disability, you may access this Privacy Policy in an alternative format by contacting privacy@thefind.app.

Privacy Policy Table of Contents

1. What this Privacy Policy Covers
2. Personal Data
   • Categories of Personal Data We Collect
   • Categories of Sources of Personal Data
   • Our Commercial or Business Purposes for Collecting Personal Data
3. How We Share Your Personal Data
4. Tracking Tools and Analytics
5. Data Security and Retention
6. Personal Data of Children
7. California Resident Rights
8. Other State Law Privacy Rights
9. Changes to this Privacy Policy
10. Contact Information

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.

Personal Data

Categories of Personal Data We Collect

This chart details the categories of Personal Data that we collect and have collected over the past 12 months:

Important Privacy Notice for Current Tenants

⚠️ Please read this carefully before posting rental unit information on our platform.

When you post information about your rental unit on our platform, certain details are publicly visible to all tenant users (prospective renters browsing the platform), including:

• Neighborhood location (your exact address is NOT displayed)
• Rent amount - other users can see how much you pay
• Bedroom and bathroom count
• Lease end date - when your current lease expires
• Notice status - if you have given notice to vacate, your listing will be marked as "GIVEN NOTICE"

This information is designed to help prospective renters find rental units before they're publicly listed and to understand market conditions in different neighborhoods. However, you should be aware that this information is public within our tenant platform.

Your exact rental unit address is never displayed publicly and will only be shared if you voluntarily include it in direct messages with prospective renters.

If you do not want this information to be visible to other users, please do not post your rental unit on our platform.

Important Note About Photo Uploads

When you upload photos to our Services, those photos may contain embedded metadata (EXIF data) including GPS coordinates showing where the photo was taken, the device used to capture it, and timestamps. We do not automatically remove this metadata from uploaded photos. If you wish to remove metadata before uploading, you can use third-party tools or your device's settings to strip this information. Photos included in public reviews may be visible to other users along with any embedded metadata.

Messaging and Private Communications

Our platform allows users to communicate directly with each other through in-platform messaging. Messages sent through our platform are stored on our servers and may be accessed by our team for purposes of platform moderation, abuse prevention, technical support, and legal compliance. While we strive to respect the privacy of your communications, you should not consider messages sent through our platform to be encrypted or completely private. We retain message data as long as necessary for business purposes and legal compliance, as described in our Data Retention section below.

Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

You

• When you provide such information directly to us
• When you create an account or use our interactive tools and Services
• When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires
• When you send us an email or otherwise contact us
• When you upload photos, videos, or other content to the Services
• When you communicate with other users through our messaging features
• When you use the Services and such information is collected automatically:
  • Through Cookies (defined in the "Tracking Tools and Analytics" section below)
  • If you use a location-enabled browser, we may receive information about your location and mobile device, as applicable
  • If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services

Third Parties

Vendors

• We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support
• We may use vendors to obtain information to generate leads and create user profiles

Our Commercial or Business Purposes for Collecting Personal Data

Providing, Customizing and Improving the Services

• Creating and managing your account or other user profiles
• Providing you with the products, services, or information you request
• Meeting or fulfilling the reason you provided the information to us
• Providing support and assistance for the Services
• Improving the Services, including testing, research, internal analytics, and product development
• Personalizing the Services, website content, and communications based on your preferences
• Doing fraud protection, security, and debugging
• Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the "CCPA")

Facilitating Connections Between Users

• Matching prospective renters with available rental units based on move-out dates and search preferences
• Enabling in-platform communication between prospective renters and current tenants so prospective renters can ask questions about rental units
• Facilitating opt-in connections between prospective renters and landlords for available units through our messaging system
• Notifying users when rental units matching their preferences become available
• Verifying user eligibility to post reviews or access certain features
• Maintaining the integrity and authenticity of reviews and listings

Marketing the Services

• Marketing and selling the Services
• Corresponding with You
• Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Quite Sure, Inc. or the Services
• Sending emails and other communications according to your preferences or that display content that we think will interest you

Meeting Legal Requirements and Enforcing Legal Terms

• Fulfilling our legal obligations under applicable law, regulation, court order, or other legal process, such as preventing, detecting, and investigating security incidents and potentially illegal or prohibited activities
• Protecting the rights, property, or safety of you, Quite Sure, Inc., or another party
• Enforcing any agreements with you
• Responding to claims that any posting or other content violates third-party rights
• Resolving disputes

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.

How We Share Your Personal Data

We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a "sale" of your Personal Data. For more information, please refer to the state-specific sections below.

Note on Product Features: The examples below describe how we currently share data through our platform features. As we develop and improve our Services, the specific mechanisms for how data is shared may evolve. However, we will always maintain the core privacy principles described in this policy. Material changes that significantly affect how your Personal Data is collected, used, or shared will be communicated via email and prominent website notice. Where feasible, we will provide reasonable advance notice for such changes.

Other Platform Users

We share your Personal Data with other users of the platform in the following ways:

For All Users:

• Public reviews: Your review content, photos, and ratings are publicly visible on our platform. Reviews are displayed anonymously without your name or identifying account information, though they are associated with your account internally for verification and integrity purposes.

• In-platform messaging: When you communicate with other users through our messaging features, the content of your messages and your username/display name are visible to the recipients. We do not share your email address, phone number, or other contact information unless you voluntarily include it in a message.

For Current Tenants:

• Publicly visible rental unit information: When you post information about your rental unit, the following details become visible to ALL tenant users (prospective renters) browsing the platform:

  • Neighborhood (NOT your exact rental unit address)
  • Rent amount
  • Number of bedrooms and bathrooms
  • Lease end date
  • Whether you have given notice to vacate (your listing will be marked as "GIVEN NOTICE" if applicable)

  Your exact rental unit address is NOT publicly displayed, though you may choose to share it through direct messages with prospective renters.

• When prospective renters message you: Prospective renters can send you messages through our platform to ask questions about what it's like to live in your rental unit or neighborhood. You can choose whether to respond to these inquiries.

For Prospective Renters:

• Viewing rental unit information: You can browse rental unit listings that show neighborhood, rent amount, bedroom/bathroom count, lease end dates, and whether current tenants have given notice. Exact addresses are not displayed publicly.

• When you message current tenants: You can send messages to current tenants through our platform to ask questions about rental units you're interested in. Current tenants can see your username/display name and the content of your messages.

• When you opt-in to contact a landlord: If you choose to be connected with a landlord about an available unit, we enable in-platform messaging between you and that landlord. We share your target move-in date with that landlord. The landlord can see your username/display name and any information you share in your messages. We do not automatically share your email address, phone number, or other contact information with landlords unless you voluntarily include it in a message.

For Landlords:

• When prospective renters opt-in: If a prospective renter chooses to be connected with you about a unit, we share their target move-in date with you and enable in-platform messaging. You can see their username/display name and any information they share in messages.

• Platform segregation: Landlords and tenants use separate, segregated versions of our platform. Landlords cannot browse tenant-posted rental unit listings, reviews, lease information, or contact information except when a prospective renter opts-in to be connected, at which point you can only see their target move-in date and messages.

Service Providers

These parties help us provide the Services or perform business functions on our behalf. They include:

• Hosting and storage providers (including Supabase/AWS for data and photo storage)
• Analytics providers (including Google Analytics)
• Security and fraud prevention services
• Email and communication services
• Customer support tools

Analytics Partners

These parties provide analytics on web traffic or usage of the Services. They include:

• Companies that track how users found or were referred to the Services
• Companies that track how users interact with the Services

Legal Obligations

We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under "Meeting Legal Requirements and Enforcing Legal Terms" in the "Our Commercial or Business Purposes for Collecting Personal Data" section above, including:

• Complying with legal process (subpoenas, court orders)
• Investigating potential violations of our Terms of Use
• Protecting the rights, property, or safety of Quite Sure, Inc., our users, or the public
• Detecting, preventing, or addressing fraud, security, or technical issues

Business Transfers

All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy, or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.

Data that is Not Personal Data

We may create aggregated, de-identified, or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified, or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you.

Tracking Tools and Analytics

The Services use cookies and similar technologies such as pixel tags, web beacons, and JavaScript (collectively, "Cookies") to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base, and operate and improve our Services. Cookies are small pieces of data—usually text files—placed on your device when you use that device to access our Services. Please note that because of our use of Cookies, the Services do not support "Do Not Track" requests sent from a browser at this time.

We use the following types of Cookies:

Essential Cookies

Essential Cookies are required for providing you with the features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable.

Functional Cookies

Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time, and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

Performance/Analytical Cookies

Performance/Analytical Cookies allow us to understand how visitors use our Services. They do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services, and how long visitors are viewing pages on the Services. Performance/Analytical Cookies also help us measure the performance of our marketing campaigns in order to help us improve our campaigns and the Services' content for those who engage with our marketing.

For example, Google Inc. ("Google") uses cookies in connection with its Google Analytics services. Google's ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google's use of Cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/

Managing Cookies

You can decide whether or not to accept Cookies through your internet browser's settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website, and some of the Services and functionalities may not work.

To explore what Cookie settings are available to you, look in the "preferences" or "options" section of your browser's menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/

What We Do Not Do

We do not:

• Sell Cookie data to third parties
• Use Cookies for interest-based advertising or retargeting
• Use advertising Cookies
• Share Cookie data with advertising networks

Data Security and Retention

Data Security

We seek to protect your Personal Data using appropriate physical, technical, and administrative security measures based on the type of data and how we are processing it. This includes:

• Encrypting data in transit using industry-standard protocols
• Storing data with reputable service providers (Supabase/AWS)
• Implementing access controls to limit who can view your data
• Segregating landlord and tenant data to prevent unauthorized cross-access
• Regular security assessments and updates

You should also help protect your data by:

• Choosing a strong, unique password
• Not sharing your account credentials
• Limiting what sensitive information you share in messages or reviews
• Signing out after accessing your account on shared devices

Please be aware that no method of transmitting or storing data is completely secure. While we work to protect your information, we cannot guarantee absolute security. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.

Data Retention

We retain your Personal Data according to the following policies:

• Account information: Retained for as long as your account is active. After account deletion, we may retain some data for up to 30 days to comply with legal obligations and resolve disputes.

• Messages: Messages are retained as long as necessary for business purposes and legal compliance, including platform moderation, dispute resolution, and user safety. This may include retention after one or both user accounts are deleted. If you want specific messages deleted, please contact us at legal@thefind.app.

• Reviews and photos: Reviews and associated photos are retained indefinitely, even after your account is deleted. This maintains the integrity and usefulness of our platform for future renters. Reviews will remain anonymous and will not be re-associated with you after account deletion. If you want your reviews removed, please contact us.

• Lease and move-out information: Retained indefinitely to maintain historical records of rental unit availability and to improve our Services. This data helps us understand rental unit turnover patterns and improve matching for future users.

• Analytics and technical data: Server logs and analytics data are retained in aggregated or anonymized form indefinitely for platform improvement and security purposes.

You may request deletion of your Personal Data at any time by contacting us at legal@thefind.app, though some data may be retained as described above or as required by applicable law, rule, or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

Personal Data of Children

As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data about children under 18 years of age. If you are a child under the age of 18, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 18 years of age, we will delete that information as quickly as possible. If you believe that a child under 18 years of age may have provided Personal Data to us, please contact us at legal@thefind.app.

California Resident Rights

If you are a California resident, you have the rights set forth in this section. Please see the "Exercising Your Rights" section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers' end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data.

If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following rights apply to you, please contact us at privacy@thefind.app.

Access

You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. In response, we will provide you with the following information:

• The categories of Personal Data that we have collected about you
• The categories of sources from which that Personal Data was collected
• The business or commercial purpose for collecting or selling your Personal Data
• The categories of third parties with whom we have shared your Personal Data
• The specific pieces of Personal Data that we have collected about you

If we have disclosed your Personal Data to any third parties for a business purpose over the past 12 months, we will identify the categories of Personal Data shared with each category of third-party recipient. If we have sold your Personal Data over the past 12 months, we will identify the categories of Personal Data sold to each category of third party recipient.

Deletion

You have the right to request that we delete the Personal Data that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.

Please note: As described in our Data Retention section above, some data (such as anonymized reviews and message histories) may be retained even after account deletion to maintain platform integrity and for legal compliance.

Exercising Your Rights

To exercise the rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate, and respond to it. Each request that meets both of these criteria will be considered a "Valid Request." We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.

We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive, or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.

You may submit a Valid Request using the following methods:

• Email us at privacy@thefind.app

You may also authorize an agent (an "Authorized Agent") to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.

Personal Data Sales Opt-Out

In this section, we use the term "sell" as it is defined in the CCPA. Under this definition, sharing your data through third-party analytics cookies may be considered a "sale" of information, even though we do not receive monetary compensation.

We share your Personal Data with analytics providers (such as Google Analytics) through cookies and similar tracking technologies. Under California law, this may be considered a "sale" of Personal Data.

We share the following categories of your Personal Data with analytics providers:

• Device/IP Data
• Web Analytics
• Geolocation Data (IP-based)

You have the right to opt-out of this data sharing. You can opt-out using the following methods:

• Install the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/
• Adjust your Cookie settings in your browser (see the "Tracking Tools and Analytics" section above for instructions)
• Email us at privacy@thefind.app to request opt-out

Once you have submitted an opt-out request, we will not ask you to reauthorize the sale of your Personal Data for at least 12 months.

To our knowledge, we do not sell the Personal Data of minors under 18 years of age.

We Will Not Discriminate Against You for Exercising Your Rights Under the CCPA

We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates, or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.

Other State Law Privacy Rights

California Resident Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties' direct marketing purposes. In order to submit such a request, please contact us at privacy@thefind.app.

Nevada Resident Rights

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at privacy@thefind.app with the subject line "Nevada Do Not Sell Request" and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.

Changes to this Privacy Policy

We're constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time.

Material changes to how we collect, use, or share your Personal Data will be communicated through email notification and/or prominent notice on our website. Where feasible, we will provide at least 30 days advance notice for significant changes. However, we may make changes effective immediately when required by law, for security reasons, or to address urgent business needs.

Minor updates that clarify existing practices or reflect feature changes that don't affect our fundamental privacy practices may be made without advance notice.

Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Contact Information

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, or your choices and rights regarding such collection and use, please do not hesitate to contact us at:

Website: https://www.thefind.app

Privacy inquiries: privacy@thefind.app

Legal matters and data deletion requests: legal@thefind.app

Mailing address: Quite Sure, Inc. 533 E Girard Ave STE 27022 Philadelphia, Pennsylvania 19125

Phone: (914) 650-5357

Last updated: November 18, 2025